Terms of Use and Privacy Policy

Privacy Policy

Lead and Mold Detectives is committed to protecting the privacy of our users online. Accordingly, we have developed this Privacy Policy (“Policy”) to inform users of our policies and procedures regarding the collection, use and disclosure of data we receive from all users of Lead and Mold Detectives (the “Site”). Our primary goal in collection of information is to provide and improve our Site, to administer your use of the Site and Services, and to enable users to enjoy and navigate the Site. Sharing Your Information: Except as disclosed in this Privacy Policy, we do not sell, trade, rent, or otherwise retransmit any Personally Identifiable Information we collect on the Site without your permission. Any Personally Identifiable Information you provide to us will be used to fulfill your specific request and retained in hard copy form as well as within our database system, which generates our invoices. We reserve the right to make changes to this policy. Any changes to this policy will be posted.

 

Terms and Conditions for Communication

Welcome to Lead and Mold Detectives. This document outlines the terms and conditions for receiving text messages related to our inspection services. By interacting with us or providing us with your contact information, you agree to the following:

1. Purpose of Text Messages

Lead and Mold Detectives (“we”, “us”, “our”) may send text messages to individuals at addresses where we are conducting environmental inspections. These messages are intended to:

  • Notify tenants or residents about upcoming inspections.
  • Provide updates on inspection schedules.
  • Request consent or confirm access to the property for inspections.
  • Communicate other relevant information or service reminders.

These text messages will be sent by our designated inspectors or representatives who are authorized to communicate on behalf of Lead and Mold Detectives.

2. Consent to Receive Text Messages

By submitting your contact information (including a mobile phone number) to us, or by being a tenant or resident at a property where Lead and Mold Detectives is performing inspections, you agree to receive text messages from us, our inspectors, or representatives. You understand that these messages are necessary for coordinating inspections and other services related to lead and mold detection.

3. Opt-Out or Stop Receiving Text Messages

You have the right to opt-out of receiving text messages at any time. To opt-out, simply reply “NO” to any message we send, and you will be unsubscribed from further communication. Please note that if you opt-out of receiving text messages, you may not receive important updates or notifications about your inspection appointment.

4. Standard Message & Data Rates

By providing a mobile phone number, you understand and agree that you may incur standard message and data rates from your mobile carrier for any text messages sent to or received from Lead and Mold Detectives. These rates are charged by your mobile carrier and are your responsibility.

5. Accuracy of Contact Information

It is your responsibility to ensure that the contact information you provide is accurate and up-to-date. Lead and Mold Detectives is not responsible for failed communication due to incorrect or outdated contact information.

6. Use of Information

Lead and Mold Detectives respects your privacy and will not share your contact information with third parties outside of our company, except as required by law or in connection with services we provide. For more information about how we collect, use, and protect your data, please refer to our Privacy Policy.

7. Communication from Inspectors

If you are an owner, superintendent, landlord, or tenant at a property undergoing inspection, you acknowledge that you may receive texts directly from Lead and Mold Detectives for the purposes outlined above. These communications are necessary to ensure that the inspection process runs smoothly and access to the property is coordinated effectively.

8. Limitations of Liability

While Lead and Mold Detectives makes every effort to ensure that text communications are accurate, timely, and reliable, we do not guarantee that text messages will be received by you. Lead and Mold Detectives will not be liable for any damages, delays, or communication failures arising from issues beyond our control, such as network errors or carrier-related issues.

9. Changes to These Terms

Lead and Mold Detectives reserves the right to modify or update these Terms and Conditions at any time. Any changes will be posted on this page, and the updated Terms and Conditions will take effect immediately upon posting.

10. Contact Information

If you have any questions regarding these Terms and Conditions, or if you wish to update or remove your contact information, please contact us at:

 

Lead and Mold Detectives

Phone: 516-407-1111

Email: leadandmold@gmail.com