TERMS & CONDITIONS

These Terms & Conditions apply to all inspections, testing, consulting, abatement, remediation, documentation, filings, and related services provided by Lead and Mold Detectives LLC, referred to as “LMD” going forward, and its affiliates. All affiliated entities, including but not limited to Gas Detectives, Bed Bug Detectives, Parapet Detectives, Alpha Consultants NYC, and any related or successor entities, are covered under these Terms & Conditions.

All phone communications may be recorded and used as evidence in any dispute or legal proceeding to the fullest extent permitted by law.

Payment, scheduling, authorization of work, or receipt of services constitutes full acceptance of these Terms & Conditions.

1. INSPECTION TERMS & CONDITIONS

Scope of Inspection

Inspections are limited to a non-invasive, visual review of readily accessible areas and components as required by applicable laws and standards at the time of inspection. No destructive testing, dismantling, moving of fixed items, or invasive procedures will be performed unless expressly stated in writing.

All inspections and testing are non-exhaustive in nature. LMD is not responsible or liable for conditions, violations, or defects that are hidden, concealed, inaccessible, obstructed, unsafe, or not observable at the time of inspection.

Tools & Methods

Inspections are performed using the tools and equipment available at the time of service, appropriate to the type of inspection requested. LMD does not guarantee detection of all conditions.

Access

Client is responsible for providing safe, clear, and unobstructed access to all required areas at the scheduled time of service.

Inaccessible Components

Any area, system, or component that is inaccessible, not visible, obstructed, unsafe, or unavailable at the time of inspection shall be omitted from the inspection and excluded from the report, with no liability to LMD.

No-Show / No-Access Policy

If LMD arrives at the site at the scheduled time and access is not provided, the visit shall be considered a no-show, and the Client may be charged up to one hundred percent (100%) of the quoted fee at LMD’s discretion.

Inspection Limitations

Inspection findings reflect conditions only at the time of inspection. No guarantee or warranty is made regarding:

  • Future conditions

  • Agency determinations

  • Code compliance beyond the inspection scope

  • Absence of defects or violations

2. INSPECTOR QUALIFICATIONS & RELIANCE

Inspections may be performed by LMD employees or representatives operating under LMD procedures and supervision.

Inspectors do not represent themselves as licensed engineers, plumbers, architects, or design professionals, unless expressly stated in writing.

Only the written report issued by LMD constitutes the official and binding findings.
No reliance shall be placed on verbal statements, preliminary opinions, field comments, or individual inspector credentials.

3. RESULTS, REPORTING & NO REFUNDS

LMD and its affiliates do not guarantee passing, negative, or clearance results.

Any observations, opinions, or results communicated verbally are non-binding. Results are considered final and authoritative only upon delivery of the written report.

No refunds, credits, chargebacks, or discounts shall be issued based on:

  • Incorrect or preliminary information
  • Verbal statements
  • Field comments
  • Misunderstandings of results

4. HPD, DOB & OTHER VIOLATIONS

LMD will use commercially reasonable efforts to assist with paperwork and violation certification in a timely manner.

However, LMD is not responsible or liable for:

  • Late filings
  • Missed correction or certification dates
  • Client delays
  • Access issues
  • Agency processing delays
  • Enforcement actions, penalties, fines, or damages

Responsibility for compliance deadlines remains solely with the Client.

5. SUBCONTRACTORS

LMD reserves the right to retain independent subcontractors. LMD shall not be liable for the acts, omissions, negligence, or performance of subcontractors, provided they are properly licensed and insured as required by law.

6. RESCHEDULING & CANCELLATIONS

Rescheduling Requests must be made at least forty-eight (48) business hours in advance. Requests within this window may be treated as a cancellation.

Cancellations

No refunds after twenty-four (24) hours from payment.

7. PAYMENT TERMS & ACCEPTANCE

  • Payment is required to schedule any inspection, service, or filing.
  • Payment in full is required before release of reports, paperwork, or results.
  • Any payment more than thirty (30) days past due may accrue interest at 1.5% per month or the maximum rate permitted by New York law, whichever is less.
  • Submission of payment constitutes acceptance of these Terms & Conditions and forms a legally binding contract.

LEAD ABATEMENT TERMS & CONDITIONS

Scope of Work

Services are limited strictly to the areas and methods identified in the written proposal or contract. Additional work is out of scope and billable upon authorization.

Regulatory Compliance

Work is performed in accordance with applicable NYC, NYS, and EPA regulations.
No guarantee is made regarding HPD or agency approval or clearance.

Access & Site Conditions

Client must provide continuous, safe access. LMD is not responsible for delays or failed clearance due to access issues, occupant interference, or unsafe conditions.

Clearance Testing

Unless stated otherwise:

  • Clearance testing is performed by an independent third party
  • LMD does not control results
  • Failed clearance outside LMD’s scope may require additional billable work

No Guarantee

Lead abatement reduces hazards within the defined scope but does not guarantee elimination of all lead-based paint.

Limitation of Liability

LMD’s total liability is limited to the amount paid for abatement services.
No liability for indirect, incidental, or consequential damages.

MOLD REMEDIATION TERMS & CONDITIONS

Scope

Services are limited strictly to mold remediation as outlined in the approved estimate. No construction, repairs, leak detection, or other trades are included unless stated in writing.

Moisture Responsibility

LMD is not responsible for identifying or repairing water or moisture sources.
Client must correct all moisture issues.

No Guarantee Against Return

Mold may return if moisture conditions persist. LMD provides no warranty against future mold growth.

Client must notify LMD in writing with photos within 24 hours if visible mold remains.

Health Disclaimer

LMD does not provide medical advice. Health concerns should be addressed with a licensed medical professional.

Limitation of Liability

LMD is not liable for:

  • Pre-existing conditions

  • Hidden mold

  • Structural damage

  • Health claims

Liability is limited to the amount paid for services.

LOCAL LAW 152 – GAS PIPING INSPECTION TERMS & CONDITIONS

Lead and Mold Detectives LLC (“LMD”)

These Terms & Conditions apply to all Local Law 152 gas piping inspections and related services performed by Lead and Mold Detectives LLC (“LMD”) and its affiliates. Authorization of work, scheduling, or submission of payment constitutes acceptance of these Terms & Conditions.

Scope of Work

LMD will conduct one (1) Local Law 152 gas piping periodic inspection for each property listed in the approved estimate, in accordance with NYC Administrative Code §28-318 and all applicable NYC Department of Buildings (DOB) rules and amendments, including Int. 429, as in effect on the date of inspection.

Services include:

  • Preparation of the GPS-1 inspection report

  • Preparation of the GPS-2 certification

  • Filing of the GPS-2 certification with the NYC Department of Buildings on behalf of the owner

Filing services are contingent upon receipt of all required documentation, signatures, access, and payment. LMD does not guarantee acceptance, approval, processing times, or determinations by the NYC Department of Buildings. Inspection findings reflect conditions observed at the time of inspection only. LMD does not guarantee future compliance or the absence of gas leaks or hazardous conditions beyond the inspection scope.

Access Requirements

Gas piping and gas appliances located entirely within dwelling units are exempt from inspection. However, the gas point of entry into the building must be inspected, even if located within a dwelling unit.

All other areas are subject to inspection, including but not limited to:

  • Commercial tenant spaces

  • Mixed-use commercial areas

  • Basements

  • Boiler rooms

  • Mechanical rooms

  • Common areas

  • Any space containing gas piping or gas utilization equipment

The owner is solely responsible for coordinating access to all required areas. If access is not provided within thirty (30) minutes of the scheduled appointment time, the inspection may be deemed a no-show and subject to a $200 trip charge or up to one hundred percent (100%) of the inspection fee at LMD’s discretion. Failure to provide access does not relieve the owner of compliance deadlines imposed by Local Law 152 or the NYC DOB.

BIN Scope Limitation

This proposal includes filing for one (1) Building Identification Number (BIN) only, unless otherwise stated in writing. The owner is solely responsible for verifying whether additional BINs exist and require filing.

LMD shall not be responsible for missed filings, penalties, or violations resulting from undisclosed, unknown, or unrequested BINs. Additional BIN filings are subject to additional fees.

Gas Leak Protocol

If a gas leak or hazardous condition is detected, LMD is required by law to immediately notify the appropriate utility provider and/or emergency services. LMD shall not be responsible for gas shutoffs, service interruptions, utility lockouts, tenant disruptions, or related consequences resulting from legally required reporting.

Inspection personnel will remain on-site until the utility provider arrives. Time spent waiting for the utility provider will be billed at $375 per hour, prorated accordingly. Such charges are due regardless of inspection outcome.

Regulatory & Filing Fee Adjustments

Pricing is based on DOB requirements in effect at the time of issuance. If filing fees increase, new fees are imposed, or laws or rules are amended — including but not limited to changes affecting Local Law 152 — pricing may be adjusted accordingly.

The Client remains responsible for all DOB filing fees, penalties, or related agency costs, whether anticipated or not.

Roof Access & Safety Limitation

Roof gas piping will only be inspected where safe, permanent, and OSHA-compliant access is provided. If safe access is unavailable, roof piping will be excluded from the inspection.

LMD shall not be liable for violations, defects, or hazardous conditions located in unsafe or inaccessible areas. Return visits, supplemental inspections, or additional filings caused by lack of safe access will incur additional fees.

Licensed Master Plumber Disclaimer

LMD and its affiliates do not represent themselves as Licensed Master Plumbers (LMP). Any services requiring a Licensed Master Plumber shall be performed by a duly licensed and insured independent third-party contractor. LMD shall not be liable for the acts, omissions, or work performed by third-party Licensed Master Plumbers.

Cancellations & Scheduling

Cancellations made more than twenty-four (24) hours after payment processing are non-refundable. Rescheduling requests made within forty-eight (48) business hours of the appointment may be treated as cancellations. Scheduling timelines are estimates only and may be affected by workload, access availability, weather, or regulatory changes.

Limitation of Liability

To the fullest extent permitted by New York law, LMD’s total liability for any claim arising out of or relating to Local Law 152 inspection services shall be limited to the amount paid for the inspection. LMD shall not be liable for indirect, incidental, consequential, business interruption, or tenant-related damages.