Terms and Conditions

HPD and Other Violations:

LMD and affiliates will do our best to provide paperwork, and help certify violations in the most timely manner possible. However, we are not responsible or liable for any penalties or damages incurred due to late filings, missed correction or certification dates, or any other unforeseen circumstances.

Inspection Terms & Conditions

Scope of Inspection: Inspections are limited to a non-invasive review of readily accessible areas and components as required by applicable laws and standards. No destructive testing, dismantling, or moving of fixed items will be performed. We will inspect to the best of our abilities with the tools and equipment available at the time of inspection based on the type of inspection.  Our testing is non exhaustive and we are not liable for any missed items during the inspections.

Access: Client is responsible for providing safe, clear, and unobstructed access to all areas and components required for the inspection at the time of service.

Inaccessible Components: Any area, system, or component that is not accessible, not visible, obstructed, unsafe, or not made available at the time of inspection will be omitted from the inspection and excluded from the report, with no liability to the Company.

 

No-Show/No Access Policy: If our team arrives at the site at the scheduled time and access is not provided, the visit will be considered a no-show and may be charged up to 100% of the total quoted price.

Limitations: Inspection findings reflect conditions only at the time of inspection. No guarantee or warranty is made regarding future conditions, compliance determinations by authorities, or the absence of defects beyond the scope of the inspection.

Inspector Qualifications & Reliance: Inspections may be performed by Company employees or representatives acting under Company procedures and supervision. Inspectors do not represent themselves as licensed engineers, plumbers, or design professionals unless expressly stated in writing. Inspection activities are limited to visual, non-invasive observations. Client agrees that only the written report issued by the Company constitutes the official findings, and no reliance shall be placed on the individual inspector’s credentials or verbal statements.

Subcontractors: LMD shall not be responsible for the negligent acts or omissions of independent subcontractors retained to perform services, provided such subcontractors are properly licensed and insured as required by law.

Licenses and Certifications: The inspection does not constitute a professional certification, engineering opinion, or guarantee of compliance, unless expressly stated in writing and signed by an authorized, qualified professional where required by law. Findings are observational only. 

Results: LMD and affiliates does not guarantee negative, or passing results for clearance inspections. Any observations, opinions, or results communicated verbally by the inspector are non-binding, and results are only considered final and authoritative upon delivery of the written report. No refunds, credits, or discounts will be issued based on incorrect, preliminary, or verbal information provided by any member of the inspection team. Client agrees that only the written report issued by the Company constitutes the official findings, and no reliance shall be placed on the individual inspector’s credentials or verbal statements.

Rescheduling Policy: Rescheduling requests must be made at least 48 hours business hours in advance. Requests made within 48 hours may be treated as a cancellation.

Cancellation Policy: No refunds after 24 Hours of Payment.

Payment and Acceptance

Payment shall be considered as acceptance of all of these terms and conditions and a binding contract.  LMD and affiliates are not expected to begin any work or filings until at least a partial payment is received for the services requested, however if we do, the client is still obligated to pay. 

Payment is required to schedule any appointment, inspection, or to start any work. Payment in full is required before the release of services including but not limited to paperwork, and inspection or test results. 

Any payments more than 30 days past due are subject to 1.5% interest per month

 

 Extenuating Circumstances: Emergencies will be reviewed on a case-by-case basis. All phone calls are recorded, and may be used in a court of law upon any disputes. 

In all areas where LMD is referenced, it shall stand for Lead and Mold Detectives LLC. All affiliate companies such as Gas Detectives, Bed Bug Detectives, Parapet Detectives, Alpha Consultants NYC, and others shall be covered under these terms and conditions.